Check out our Frequently Asked Questions below. If you still need help please feel free to contact me, I'll help in any way I can.
Orders & Shipping
How long does shipping take?
Every effort is made to ensure your parcel is shipped as soon as possible. As I am a team of 1, this can sometimes made it a little harder getting orders out as quick as I can!
If you would like an update on your orders status, please don't hesitate to contact me, I'll be more than happy to help!
Do you ship internationally?
Yes! We offer worldwide shipping. Shipping rates and delivery times vary depending on your location.
Returns & Exchanges
What is your returns & exchange policy?
Due to hygiene reasons I cannot accept returns or exchanges. If your item is damaged I will happily send a replacement.
What if my order arrives damaged?
We’re so sorry! If your order arrives damaged. I ensure your purchases are packed with the upmost care and are packaged securely! So, if anything is damaged, it has happened during transit
Please send us a photo at katiesgirlclub@gmail.com within 3 days, and I'll make it right.
Other Questions
How can I contact you?
the easiest way to contact me is through Instagram @katiesgirlclub but if you would prefer to email, it is at katiesgirlclub@gmail.com
Do you offer wholesale?
Yes! If you’re interested in wholesale orders, please reach out to me for pricing and details.
Where can I follow you on social media?
Stay connected with me on Instagram @katiesgirlclub